Hi, I'm CC Tsim, Property Manager for Absentee Owners in London
Property Management While You're Away
To many Hong Kong people, owning a property occupied part time in London is a convenience as well as a pain.
For the past two years, I have been running across every parts in Central London in the areas of St John’s Wood, Belsize Park, Westminster & Chelsea, Canary Wharf & Colindale to help my friends and families to look after their second homes here.
While managing these flats, I have established close contacts with handy men, plumbers, electricians, interior designers, as well as estate agents. In some cases, I even helped the absentee owners to negotiate and follow up with their property management office and submit insurance claims!
All these experiences taught me first-hand about the struggles and difficulties of property management while being an absentee owner.
I have come to realise that there is an opportunity for me to start a property management business helping ABSENTEE OWNER to look after their part time homes while they are living thousand miles away.
With my service, I am confident that you won’t feel helpless at times not having anyone looking out for your interests when the property needed attention. It is extremely difficult to find a property manager who truly cares about the owner’s side of the equation, i.e. having to pay too much when problems did occur.
And needless to say, I can explain to you the situations in fluent Cantonese, Mandarin and English.
Scope of Work
Our Property Management Services While You're Away Include:
Security
Check all entry points from Main Entrance, Lift Lobby to Apartment
Change locks (if requested)
Act as emergency contact for security system (additional fee)
Environmental Controls
Check circuit breaker box for tripped breakers
Check A/C functioning
Thermostat adjustments (if required)
Check for Water Leaks / Water Infiltration
Run water to prevent sewer gas from dry traps
Flush toilets
Monitor for signs of mold / mildew
Check all window panes
Check for Refrigerator/Fridge Functioning
Check for smells, sounds
Check for frosting
Arrange defrosting
Run Dishwasher / Garbage Disposal
Prevents insect activity
Prevents gaskets from drying out
Visually Inspect Rooms
Check for smells, sounds
Water indoor plants if requested
Alternate lights on/window shades to appear occupied
Check smoke alarms/replace batteries-as supplied by owner
Check for Pest Infestation
Dispose of dead bugs
Coordinate 3rd party pest services
Mail Collection
Secure mail / Forward mail ( (if requested)
Remove unwanted flyers and newspapers from mailbox
Vehicles Inspection
Starting vehicles to prevent dead battery (if requested)
Special Weather Inspection (if requested)
Before with Alert: Securing Outdoor Furniture / Items in Balconies
Post Special Weather Inspection
Coordinate Access to All 3rd Party Subcontractor Work on Property (Additional Fee)
Meet vendors. Provide access. Provide updates to owner if requested (Additional Fee)
Emergency Support
Emergencies, such as a water pipe breaking, require a fast-response. I will promptly attempt to contact you to get approval for needed repair. If the owner cannot be contacted via all given contact numbers, and if you agree to allow me to react promptly to any such emergency, as your agent, I will do on your behalf. Any non-emergency repairs, whether suggested by me or by the Property Owner, are quoted or bid-out to various service providers to obtain quality work at an affordable price.
Additional Services
Additional services are available.
Please contact me to discuss your needs such as Post Rental Inspection or Pre-arrival Cleaning and/or Ordering of Goods or Insurance Claims etc (Additional Fee)